Help / FAQ

Q: Does have a minimum order?

A: There is no minimum dollar amount on orders. There is a minimum order of one Bundle or one Case.

Q: Does have a return policy?

A: Yes. For our policy, Click Here.

Q: Is there a "handling" charge added to my order?

A: There is a $0.00 charge per order, regardless of order size.

Q: Is there a "shipping charge" added to my order?

A: Yes, we pass along the charge that UPS or the LTL Truck Carrier charges us. These shipping charges are determined by a combination of the exact weight of the order and the size dimensions of the order.

Q: When can I expect to receive my order?

A: It depends on the distance of your location from our warehouse and on the carrier used. All orders will go UPS ground except for large orders that must ship motor freight.

Q: What types of payment do you accept?

A: MasterCard, Visa and American Express

Q: If I can’t find a stock size can I order a small quantity in a custom size?

A: Yes, but minimums do apply. Also on custom products, the price per piece drops as the quantity increases.

Q: What are your office hours?

A: You can order 24/7. If you need personal assistance, contact us between the hours of 8:00 AM and 5:00 PM U.S. Eastern Time Zone, Monday thru Friday, except holidays.

McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams